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var(--border);margin-top:40px;padding-top:40px}.covi-contact-status-title{color:var(--text-secondary);margin-bottom:24px;font-size:14px;font-weight:500}.covi-contact-status-steps{justify-content:space-between;margin-bottom:16px;display:flex;position:relative}.covi-contact-status-step{flex-direction:column;flex:1;align-items:center;display:flex;position:relative}.covi-contact-step-dot{z-index:1;border-radius:50%;width:12px;height:12px;margin-bottom:8px;position:relative}.covi-contact-step-label{color:var(--text-dim);text-align:center;font-size:12px}.covi-contact-step-time{color:var(--text-dim);text-align:center;margin-top:4px;font-size:11px}.covi-contact-order-card{background:var(--bg-secondary);border:1px solid var(--border);margin-top:24px;padding:24px}.covi-contact-order-header{justify-content:space-between;align-items:center;margin-bottom:16px;display:flex}.covi-contact-order-id{color:var(--accent);font-family:Space Mono,monospace;font-size:13px}.covi-contact-order-status{border-radius:20px;padding:2px 10px;font-size:12px;font-weight:500}.covi-contact-order-info{grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:16px;display:grid}.covi-contact-hours-banner{width:min(calc(100% - (var(--public-gutter) * 2)), var(--public-content-max));max-width:none;margin:0 auto 60px;padding:0 0 60px}.covi-contact-hours-card{background:var(--bg-card);border:1px solid var(--border);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:24px;padding:32px 60px;display:flex}.covi-contact-hours-left{align-items:center;gap:24px;display:flex}.covi-contact-hours-icon{width:48px;height:48px;color:var(--accent);background:#ff6a0026;border:1px solid #ff6a004d;flex-shrink:0;justify-content:center;align-items:center;display:flex}.covi-contact-hours-title{margin-bottom:4px;font-size:16px}.covi-contact-hours-time{color:var(--text-secondary);font-size:13px}.covi-contact-hours-badge{color:var(--accent);text-align:center;background:#ff6a001a;border:1px solid #ff6a004d;padding:10px 24px;font-size:13px;font-weight:500}.covi-contact-hours-badge-sub{color:var(--text-secondary);margin-top:2px;font-size:11px;font-weight:400;display:block}.covi-contact-location-section{width:min(calc(100% - (var(--public-gutter) * 2)), var(--public-content-max));max-width:none;margin:0 auto;padding:0 0 80px}.covi-contact-location-tag{letter-spacing:4px;color:var(--accent);text-transform:uppercase;align-items:center;gap:16px;margin-bottom:20px;font-family:Space Mono,monospace;font-size:11px;display:flex}.covi-contact-location-tag-line{background:var(--accent);width:24px;height:1px;display:inline-block}.covi-contact-location-title{margin-bottom:24px;font-size:28px}.covi-contact-map-placeholder{background:var(--bg-card);border:1px solid var(--border);height:400px;color:var(--text-dim);justify-content:center;align-items:center;font-size:14px;display:flex;position:relative;overflow:hidden}.covi-btn-repair{background:var(--accent);color:#fff;letter-spacing:1px;cursor:pointer;white-space:nowrap;border:none;border-radius:4px;flex-shrink:0;padding:14px 32px;font-family:Noto Sans SC,sans-serif;font-size:14px;font-weight:500;transition:background .3s,transform .2s}.covi-btn-repair:hover{color:#fff;background:#ff8533;transform:translateY(-1px)}.covi-home-anchor-nav{top:50%;right:max(18px, calc((100vw - var(--public-content-max)) / 2 - 76px));z-index:850;flex-direction:column;gap:10px;display:flex;position:fixed;transform:translateY(-50%)}.covi-home-anchor-nav:before{content:"";background:var(--border);width:1px;position:absolute;top:10px;bottom:10px;left:7px}.covi-home-anchor-nav a{min-height:26px;color:var(--text-dim);align-items:center;gap:10px;font-size:12px;text-decoration:none;transition:color .2s,transform .2s;display:flex;position:relative}.covi-home-anchor-nav a:before{content:"";z-index:1;border:1px solid var(--border);background:var(--bg-primary);border-radius:999px;width:15px;height:15px;transition:all .2s;position:relative}.covi-home-anchor-nav a:hover,.covi-home-anchor-nav a.active{color:var(--text-primary);transform:translate(-2px)}.covi-home-anchor-nav a:hover:before,.covi-home-anchor-nav a.active:before{border-color:var(--accent);background:var(--accent);box-shadow:0 0 0 6px #ff6a001f}html[data-theme=light] .covi-home-anchor-nav a:before{background:#ffffffe6}html[data-theme=light] .covi-home-anchor-nav a.active:before,html[data-theme=light] .covi-home-anchor-nav a:hover:before{background:var(--accent)}.covi-chat-toggle{background:var(--accent);cursor:pointer;width:56px;height:56px;box-shadow:var(--shadow-accent);z-index:9000;border:none;border-radius:50%;justify-content:center;align-items:center;transition:transform .2s;display:flex;position:fixed;bottom:24px;right:24px}.covi-chat-toggle:after{content:"在线客服";border:1px solid var(--border);border-radius:var(--radius-full);background:var(--bg-overlay);padding:7px 10px;position:absolute;top:50%;right:calc(100% + 10px);transform:translateY(-50%)}@supports (color:color-mix(in lab, red, red)){.covi-chat-toggle:after{background:color-mix(in srgb, var(--bg-overlay) 92%, transparent)}}.covi-chat-toggle:after{color:var(--text-primary);white-space:nowrap;opacity:0;pointer-events:none;box-shadow:var(--shadow-sm);-webkit-backdrop-filter:blur(12px);transition:opacity var(--transition-fast), transform var(--transition-fast);font-size:12px}.covi-chat-toggle:hover:after{opacity:1;transform:translate(-2px,-50%)}.covi-chat-window{background:var(--bg-overlay);border:1px solid var(--border);border-radius:var(--radius-lg);width:min(520px,100vw - 48px);height:min(720px,100dvh - 56px);box-shadow:var(--shadow-lg);z-index:9000;font-family:var(--font-sans);flex-direction:column;display:flex;position:fixed;bottom:24px;right:24px;overflow:hidden}@media (max-width:1024px) and (min-width:761px){.covi-chat-window{width:min(560px,100vw - 40px);height:min(720px,100dvh - 48px)}}@media (max-width:760px){.covi-chat-window{border-radius:var(--radius-lg) var(--radius-lg) 0 0;width:100%;inset:114px 0 0;height:calc(100dvh - 114px)!important}.covi-chat-toggle{bottom:16px;right:16px}}.covi-chat-backdrop{z-index:8999;background:#00000073;position:fixed;inset:0}.covi-chat-header{background:var(--bg-overlay);border-bottom:1px solid var(--border);padding:var(--space-4) var(--space-5);flex-shrink:0;justify-content:space-between;align-items:center;display:flex}.covi-chat-header-left{align-items:center;gap:var(--space-2);display:flex}.covi-chat-header-title{font-size:var(--text-md);font-weight:var(--weight-medium);color:var(--text-primary)}.covi-chat-header-status{font-size:var(--text-xs);color:var(--success);align-items:center;gap:var(--space-1);display:flex}.covi-chat-status-dot{background:var(--success);width:6px;height:6px;box-shadow:0 0 6px var(--success);border-radius:50%;display:inline-block}.covi-chat-header-actions{gap:var(--space-2);align-items:center;display:flex}.covi-chat-clear-btn{color:var(--text-dim);font-size:var(--text-sm);cursor:pointer;padding:var(--space-1) var(--space-2);border-radius:var(--radius-md);font-family:var(--font-sans);background:0 0;border:none;transition:color .2s}.covi-chat-close-btn{color:var(--text-dim);cursor:pointer;background:0 0;border:none;padding:0;font-size:22px;line-height:1;transition:color 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var(--radius-lg);background:var(--accent);color:#fff;border:none}.covi-chat-bubble-tail{border-top:6px solid #0000;border-bottom:6px solid #0000;border-right:6px solid var(--bg-card);width:0;height:0;position:absolute;top:10px;left:-5px}.covi-chat-bubble-tail--user{border-right:none;border-left:6px solid var(--accent);left:auto;right:-5px}.covi-chat-typing{gap:var(--space-2);align-items:center;display:flex}.covi-chat-typing-bubble{padding:var(--space-3) var(--space-4);border-radius:var(--radius-lg) var(--radius-lg) var(--radius-lg) 2px;background:var(--bg-card);border:1px solid var(--border);gap:var(--space-1);align-items:center;display:flex}.covi-chat-dot{background:var(--text-dim);border-radius:50%;width:6px;height:6px;display:inline-block}.covi-chat-input-bar{padding:var(--space-3);border-top:1px solid var(--border);gap:var(--space-2);background:var(--bg-overlay);flex-shrink:0;display:flex}.covi-chat-input-bar 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#0000;justify-content:center;align-items:center;gap:7px;font-weight:600;line-height:1;display:inline-flex}.ui-button:hover{transform:translateY(-1px)}.ui-button:active{transform:translateY(0)}.ui-button:focus-visible{box-shadow:0 0 0 3px var(--accent-glow);outline:0}.ui-button:disabled,.ui-button[aria-disabled=true]{cursor:not-allowed;opacity:.52;transform:none}.ui-button--sm{min-height:34px;padding:0 13px;font-size:12px}.ui-button--md{min-height:40px;padding:0 18px;font-size:14px}.ui-button--lg{min-height:48px;padding:0 28px;font-size:15px}.ui-button--primary{color:#fff;background:var(--accent);border-color:var(--accent);box-shadow:0 8px 22px #ff6a0033}.ui-button--primary:hover{color:#fff;background:var(--accent-hover);border-color:var(--accent-hover)}.ui-button--secondary{color:var(--accent);background:#ff6a000f;border-color:#ff6a0057}.ui-button--secondary:hover{color:#fff;border-color:var(--accent);background:#ff6a0024}.ui-button--ghost{color:#f0f0f0b8;background:#ffffff06;border-color:#ffffff0e}.ui-button--ghost:hover{color:var(--text-primary);background:#ffffff12;border-color:#ffffff1f}html[data-theme=light] .ui-button--ghost{color:var(--text-secondary);background:#785f440b;border-color:#9a7d6029}html[data-theme=light] .ui-button--ghost:hover{color:var(--accent);background:#ff6a0013;border-color:#ff6a0038}.ui-button--danger{color:#fecaca;background:#f871711a;border-color:#f8717142}.ui-button--danger:hover{color:#fff;background:#f8717133;border-color:#f8717173}.covi-user-header-left{align-items:center;gap:20px;display:flex}.covi-avatar-wrapper{cursor:pointer;flex-shrink:0;width:80px;height:80px;position:relative}.covi-avatar-wrapper:hover .covi-avatar-overlay{opacity:1}.covi-avatar-image{object-fit:cover;border:2px solid var(--border);border-radius:50%;width:80px;height:80px}.covi-avatar-placeholder{background:var(--accent);color:#fff;border:2px solid var(--border);border-radius:50%;justify-content:center;align-items:center;width:80px;height:80px;font-size:28px;font-weight:700;display:flex}.covi-avatar-overlay{opacity:0;background:#0009;border-radius:50%;justify-content:center;align-items:center;transition:opacity .2s;display:flex;position:absolute;inset:0}.covi-avatar-overlay svg{color:#fff;width:24px;height:24px}.covi-avatar-uploading{color:#fff;background:#0009;border-radius:50%;justify-content:center;align-items:center;display:flex;position:absolute;inset:0}@keyframes covi-spin{to{transform:rotate(360deg)}}.covi-avatar-uploading svg{animation:1s linear infinite covi-spin}.admin-filter-row{grid-template-columns:minmax(0,1fr) 130px auto;align-items:center;gap:12px;display:grid}.admin-filter-select{width:100%}.admin-grid-list,.admin-list.compact{gap:10px;display:grid}.admin-info-row,.admin-list-item{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;gap:12px;padding:12px 0;display:flex}.admin-info-row:last-child,.admin-list-item:last-child{border-bottom:0}@media (max-width:720px){.admin-filter-row{grid-template-columns:1fr}}.covi-case-grid{grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:24px;display:grid}.covi-case-card{background:var(--bg-card);border:1px solid var(--border);color:var(--text-primary);border-radius:6px;flex-direction:column;gap:18px;padding:28px;text-decoration:none;transition:transform .25s,border-color .25s,background .25s;display:flex}.covi-case-card:hover{border-color:var(--accent-dim);background:var(--bg-secondary);transform:translateY(-3px)}.covi-case-meta{color:var(--accent);font-family:var(--font-space-mono), monospace;letter-spacing:1px;text-transform:uppercase;flex-wrap:wrap;gap:8px;font-size:11px;display:flex}.covi-case-title{color:var(--text-primary);font-size:22px;font-weight:700;line-height:1.35}.covi-case-text{color:var(--text-secondary);font-size:14px;line-height:1.8}.covi-case-result{border-top:1px solid var(--border);color:var(--text-primary);margin-top:auto;padding-top:18px;font-size:14px;line-height:1.7}.covi-trust-grid{grid-template-columns:repeat(4,1fr);gap:18px;display:grid}.covi-trust-card{background:var(--bg-card);border:1px solid var(--border);border-radius:6px;padding:26px}.covi-trust-card strong{color:var(--text-primary);margin-bottom:10px;font-size:17px;display:block}.covi-trust-card p{color:var(--text-secondary);font-size:13px;line-height:1.7}.covi-case-detail-grid{grid-template-columns:minmax(0,1fr) 320px;align-items:start;gap:28px;display:grid}.covi-case-detail-section{background:var(--bg-card);border:1px solid var(--border);border-radius:6px;margin-bottom:20px;padding:30px}.covi-case-detail-section h2{color:var(--text-primary);margin-bottom:14px;font-size:22px}.covi-case-detail-section p{color:var(--text-secondary);line-height:1.9}@media (max-width:900px){.covi-trust-grid,.covi-case-detail-grid{grid-template-columns:1fr}}.admin-modal.extra-wide{width:min(100%,920px)}.admin-card-header--responsive{align-items:flex-start}.admin-filter-controls{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:10px;display:flex}.admin-filter-compact{width:auto;min-width:150px;max-width:220px}.admin-filter-panel-grid{grid-template-columns:repeat(3,minmax(180px,1fr)) 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